Customer Feedback

Here at Production Room we pride ourselves on our swift delivery and excellent after sale customer service, our team are dedicated to making your retail experience as stress free as possible.
Below you will find comments and feedback that we have received from customers in the past:
12/02/2010 - "Product arrived quickly & safely." Dave, Chelmsford
11/02/2010 - "excellent service, no problems, would use again" Andy, Cardif
10/02/2010 - "Excellent service. Shipped day after purchase and arrived the following day. Cheapest I could find anywhere." Andy, Torquay
07/02/2010 - "Delighted with prompt and efficient service - arrived next day - on standard postage! - excellent! Will certainly use again." Scott, Wakefield
01/02/2010 - "excellent customer service with first class communication. A real surprise to find such service and a joy to do business with. Highly recommended." James, Croydon
16/01/2010 - "Lovely stuff" Steven, Norwich
15/01/2010 - "Seller could not provide item listed so they upgraded me at no extra charge to an alternative product. Excellent service. well done" Martin, Oxon
10/01/2010 - "Excellent service. In the middle of the bad weather when many service providers were pulling a sickie, they were very prompt." Dan, Wetherby
05/01/2010 - "Super. Quick delivery and no Problems." Unknown
30/12/2009 - "Wow! I'm impressed by the speed of your service: just a day after ordering a Kaossilator Korg synthesiser online with Amazon (with their standard delivery option), it arrived on our doorstep. If only we'd ordered this with you before Christmas my son would have got a Christmas present on time (we're still waiting for his original present to arrive). Many thanks!" Julia, Bromsgrove
22/12/2009 - "a great little mic, just what I wanted - and it arrived on tim" Gerry, County Down
22/12/2009 - "Hi - I meant to write before to say firstly that I'm totally delighted with the Duet, and secondly that I was really impressed with your customer service - the whole experience was much more of a pleasure than I've had with music equipment suppliers in the past, and I'll definitely be using you in the future.", Unknown
18/12/2009 - "Brilliant service - super fast delivery - ordered Sunday evening - supplied with tracking number within 90 minutes, arrived first thing Tuesday morning. Well packaged. This is how it should be done. WELL DONE" Tom, Oxford.
10/12/2009 - "Excellent service. Item exactly as described and delivered very quickly. No problems here. Thanks for a quality service." Unkown
3/12/2009 - "Goods arrived well ahead of schedule and a couple of phone call enquiries were dealt with quickly, efficiently and in a friendly manner. Highly recommended - would definitely place another order." Dave, Telford.
3/12/2009 - "WOW super quick delivery, very well packed, great price,and what a piece of kit. LOVE IT. SUPA HAPPY,CHEERS." Cheryl, Vale of Glamorgan.
23/11/2009 - "Outstanding service, very swift delivery, products superbly packed and exactly as advertised. Recommended!" Andrew, Wolverhampton.
11/11/2009 - "A+ Product was out of stock when ordered but I was promptly contacted and informed of a delivery date and given a free Novation laptop bag as the intended delivery date could not be met, which was fine by me. I Really can't fault these guys. Excellent product, excellent customer service. Thanks" Malachey, Chester.
26/10/2009 - "I placed the order on Friday lunchtime, and the box was on my desk by Monday morning, not bad going. Item was sturdily boxed and wrapped in bubble wrap. Paperwork was spot on. I will use Production Room again." David, Bristol.
07/09/2009 - "Bit nervous of buying from a partner rather than the online retailer itself, but my nephew is delighted with the bongos and the service was perfect." Tony, London.
11/08/2009 - "UPS sent the package to Northampton instead of Cambridge for some reason, but one message to Production Room via an online retailer and they sorted it, emailing me updated tracking numbers. No worries!" Shelley, Brighton.
12/05/2009 - "i was amazed by the speed of delivery, i did not choose express delivery but i received my order within 2 days of placing it, it arrived in excellent condition and i was extremly happy with my purchase. thankyou production room :)" Darren, Kettering.







